Every AYAKA creation is thoughtfully crafted and carefully prepared before it begins its journey to you. We follow a mindful process to ensure each piece is delivered with the highest standards of quality, care, and attention. Below are the details to help you understand our shipping timelines and policies for a seamless experience.
• All orders are processed and shipped after successful payment confirmation.
• Domestic orders (India) are dispatched within 15-20 business days.
• International orders are dispatched within 20-25 business days.
• Delivery timelines are approximate and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances beyond our control.
• For international shipments the VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. AYAKA does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.
• Once dispatched, tracking details will be shared via email or message.
• Ayaka is not liable for lost or delayed shipments once handed over to the courier partner, though we will assist in resolving shipping-related concerns.
SHIPPING CHARGES
Shipping charges of products on www.ayakastudio.com will be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product.
DELIVERY
www.ayakastudio.com delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s.
DELAY IN DELIVERY
If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, AYAKA shall not refund, return, replace or exchange any order.
In case the delay in shipping is caused due to unavailability of stock AYAKA shall inform you by email and you will be able to choose an alternate product or receive a refund for that product.
NOTE:
All products shall be shipped from India.
Billing Address refers to the address where a customer receives credit card bills.
Shipping address refers to the address where the order has to be delivered.
SHIPPING ADDRESS
AYAKA does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
AYAKA will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.